Customer Management Systems (CMS Integration)

HD Voice, Wideband, G722 – all marketing terms for when you get a random phone call which sounds like you’re talking to a high definition MP3! You may well have encountered this on a mobile phone call from a friend or colleague using the same network operator as yourself when both mobile phones simultaneously have good 3G or 4G coverage. It can be surprising, almost unnerving, like the first time you accidentally entered a Skype call with your webcam enabled when you were less than ‘office pruned’!

But joking aside, a good quality phone call can make the world of difference, and why shouldn’t we all strive to make the good ‘old fashioned land line’ something that is the peak of what can be achieved when we just want to have a chat?