Supporting Your NEC Installation
As keen advocates of all NEC telecommunications products for the SME, we specialise in the entire suite of NEC Univerge platforms and we are a happy, helping hand with whatever baffles, bothers or eludes you and your technology concerns.
We have been designing, installing, supporting and upgrading NEC telephone systems for over 25 years in Europe, North America, the Middle East and Asia.
We provide sales, support, maintenance and consultative services in business technology, specialising in the NEC SV8100, SV9100, SV8300, SV9300, SV8500, SV9500 and NEAX 2000 IPS / 2400 IPX – and particularly when it comes to all forms of business telecommunications, information technology and getting the most from web services. We specialise in supporting those in the SME arena who are looking to achieve the smartest results with a conservative budget.
ProAction Networks are happily the UK’s brightest and quickest maintenance, technical and warranty support providers for all the NEC voice platforms.
Believe In Your Univerge.
We firmly believe that the NEC business telephone systems are of the most reliable and resilient phone systems available to businesses in the UK. They benefit from the widely acknowledged Japanese reliability, and are a true combined VoIP and TDM (traditional) platform. NEC Univerge systems support VoIP telephones and multi-system IP linkage and has grown with the technologies surrounding VoIP to bring you assured IP and traditional telephone infrastructure.
NEC Univerge Communications Servers are ideal systems for small and medium enterprises that wish to compete and grow their businesses over time. This robust, feature-rich solution is completely scalable and can be expanded to meet your communications needs both now and in the future.
ProAction Networks realises that business today demand efficient, seamless communication – fully integrated with your data networks via CTI, Unified Messaging, Single Number Reach, VoIP, management, Call Centre and trunks. This convergence enables fast decision-making and improves customer responsiveness. The NEC UNIVERGE 360 range of telephony products helps small and medium sized businesses succeed at this accelerated level by placing people at the center of communications.
Support - When You Need It
We offer dedicated NEC 24/7 maintenance and support – as well as time-and-materials consultative and engineering services for the NEC Univerge suite of systems, Zeacom, UCB and a range of other products and product types. If you have a question about a problem you have, an idea about a way you are looking to grow your infrastructure and turn your telephony into a profit centre, rather than a cost centre – please contact us!
Our maintenance and support is rated as the most competitive and efficient in the industry. We maintain a range of organisations and businesses who gladly act as reference customers for us, should you require a second opinion. Our maintenance and support package includes 365 day support, 24 hours a day. We can include maintenance and support for your data network and IT systems if required.
New And Refurbished NEC Univerge Spare Parts
We stock a range of NEC telephones, chassis, blades, components, licenses and software for the NEC Univerge systems, as well as have direct access to manufacturer stock. We can take orders via credit card, cash, cheque or account (subject to credit check). If you need a competitive quote, with or without engineering services, please contact us and we can get you a quote in minutes!
ProAction Networks use a comprehensive stock management system, ensuring that we have a consistent supply of hardware in-stock covering replacement parts and to enable us to provide a full Disaster Recovery solution to your NEC system.
The NEC Univerge SV9100 and it's predecessor SV8100 are ultra reliable on-premises PBX systems capable of delivering ISDN, Analogue and SIP trunks to an audience of hundreds of users on TDM, VoIP and Softphone endpoints.
The NEC SV9100 is extremely feature-rich and easily configurable from a handset terminal, web browser or dedicated PC PRO software over TCP/IP.
The NEC hardware also closely supports a wide variety of DECT handsets with it's advanced HD-enabled IP-DECT radios.
With built-in advanced call featureset, call routing, voicemail and automated attendant, we can make the cost-effective NEC SV9100 do virtually anything you need a PBX to do.
The NEC Univerge SV9500 is derived from a long list of ultra-reliable, enterprise-class PBX designs including the NEAX 2400 IPX and SV8500.
Supporting hundreds of thousands of extensions, all kinds of legacy and modern trunks alongside legacy and VoIP endpoints using a variety of media gateways, the NEC SV9500 is a physical or virtualised rock solid PBX.
