Cisco Unified Communications for Small Business

Communicate effectively by reaching the right resource the first time. Now your small business can deploy an affordable, easy-to-manage communications system with Cisco Unified Communications 500 Series for Small Business. 

The series supports:

From 8 to 138 users in flexible deployment models based on your needs
A wide array of IP phone models
Public switched telephone network (PSTN) interfaces
Internet connectivity with security services
The series eliminates the need for multiple servers and combines voice, data, video, security, and wireless capabilities. It integrates with existing desktop applications such as calendar, email, and customer relationship management (CRM) programs. Integrated smart applications also help boost employee productivity.

Cisco Unified Communications Manager Express - Formerly CallManager Express

The Cisco Unified Communications Manager Express (CUCME) is an integrated call-processing solution - otherwise generally known as an IP telephone system! CUCME -formerly Cisco Unified CallManager Express (CUCE) and Cisco CallManager Express (CME), is a Cisco IOS based IP-PBX for small medium business, enterprise branch office and commercial customers.

The CUCME is not native to any particular platform, and can be found on many mid-range Integrated Services Routers (ISRs) such as the 28xx range, as well as specific hardware, such as the UC520 and UC540 platforms - each of which have a number of other voice-specific features integrated onto the mainboard (including analogue and digital lines, analogue extensions, trunk cards and wireless).

Cisco Unified Communications Manager Express provides a rich set of call control and voice application features. It supports Cisco IP phones using Skinny Client Control Protocol (SCCP) and Session Initiation Protocol (SIP). Call Manager Express also provides a rich set of traditional PSTN connectivity options using both digital (ISDN2e Basic Rate, ISDN30 Primary Rate), analogue lines and VoIP trunks (SIP).

The Cisco Unified Communications Manager Express is ideally suited to environments with between 10 and 120 end users (which may include wireless phones, desk phones, softphones or analogue POTS phones) and can easily provide call processing for small to medium sized environments.

Install, Support and Optimise!

ProAction Networks - A Cisco Select Certified Partner and voice specialist provide the highest level of qualified assurance for your Cisco Unified Communications Manager Express. Whether your interest in the CUCME is within a new project, an existing system or anything in-between, ProAction Networks can give you the support and assurance for a smooth install, assured support and response or a well-rounded opinion.

All our engineers are Cisco CCNA certified.

We can acquire the right hardware, licensing and upgrades for you at the right price - either new or refurbished. ProAction Networks also ensure they are installed and maintained to the highest standards. ProAction Networks excel at adding value - and integrating services. For instance, we can provide you with cost-effective SIP trunks - nationwide local number ranges, combined with Non Geographic numbers which are piped into as many trunks, or lines as you like - over a regular broadband or otherwise data circuit. Remote Working, Wireless Coverage, Secure Firewalls and simple administration are just a few elements that are all taken care of by us.

Product Features:

• From 8 to 138 IP phone stations (comes with 24 user licenses)
• From 4 to 12 analog trunks or 2 to 6 Basic Rate Interface (BRI) digital trunks
• Optional one or two T1/E1 voice interface (Primary Rate Interface [PRI] and channel associated signaling [CAS])
• Integrated voicemail
• Automated attendant
• Integrated business productivity applications
• Integrated security
• Music on hold
• Integrated wireless on select models
• Simple system configuration and management