If you have a problem with your voice or data infrastructure, then we have the experience and know how to resolve it. We will listen to your specific problem, provide a scope of works as to how we will identify the causes along with a detailed path to the permanent problem resolution. We can provide informed dialogue, comparative insight and, where necessary, a fixed cost of resolution.

Recent Issues We've Resolved:

  • Achieving Quality of Service (QoS) over LAN and WAN infrastructure, including WiFi and Broadband.
  • Establishing the best practice to assured,¬†intrinsically-safe, ruggedised wireless endpoints
  • Man-down wireless solutions
  • Best practice for on-premises Skype For Business
  • Resolving issues with speech quality over SIP Trunks
  • Ensuring resilience against a variety of disasters and a follow up recovery plan.
  • Establishing the causes of call disconnections
  • Plugging black holes in call centre analytics
  • Removing the need for physical fax machines from the workplace
  • Ensuring PCI compliant call recording and accordance with 2018 General Data Protection Regulations (GDPR)¬†

43 Highbury Lane, Campbell Park,
Milton Keynes, Buckinghamshire, MK9 4AQ
United Kingdom

(C) 2018 ProAction Networks Ltd.

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Incorporated in England and Wales in 2008, Registration number 6536817.

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